Billing Specialist Interview Questions: Use the following interview questions to hire a Billing Specialist for your accounting department. Billing specialists, also known as billing clerks, are found in industries of every kind. This is typically an entry-level role. The basic requirements for this position are a high school degree and the ability to use computer accounting programs. Candidates who are committed to a career in accounting may already have, or be in the process of obtaining a bookkeeping certificate or an associate’s degree in accounting.
Top candidates for this position may have previous customer service experience and will have a genuine desire to help customers. They will be detail-oriented, methodical, and exercise caution when handling sensitive information. Because the work tends to be repetitive, keep an eye out for self-motivated candidates. Make it a point to find out what they hope to get out of their experience with your company.
These questions are intended to encourage your candidates to speak at length about their relevant work experience. They will help you evaluate computer skills, interpersonal skills, problem-solving skills, and knowledge of basic accounting. During the interview process, pay attention to your candidates’ questions. Great candidates will have done their research and will ask smart, specific questions about your company.