Delivery Driver Interview Questions

Delivery Drivers are found in a few different settings. The basics more or less stay the same. First, you’ll want to see a clean driving record. Then, if you require drivers to use their own (reliable) vehicle, you’ll want to see valid insurance. Best practices include running a drug test as well as a background check.

Required skills will differ depending on the exact work environment. If you’re hiring a delivery driver for a restaurant, you’ll need cash handling and customer service experience. If you’re looking for a freight truck driver, you’ll need a specialty license and a driving test, just to verify their skills. A warehouse or package delivery driver may need to have some familiarity with barcoding materials or know how to operate a forklift.

For these reasons, it’s best to add your questions tailored to specific job requirements. Nevertheless, these open-ended and situational questions should give you a headstart. These questions will help you evaluate the extent of your candidates’ proven professional driving experience.

Operational and Situational questions

Professional Driving Questions

Why are you interested in working as a driver for our company?
How much experience do you have as a professional delivery driver?
Describe a time you accidentally gave a coworker incorrect information. How did you resolve it?
What would you do if you were not responsible for a traffic violation, but were pulled over by a police officer?
What would you do if you got into a car accident during a delivery?
How well do you know this area?

Hospitality Industry Questions

How much cash handling experience do you have?
How would you handle a customer who is upset about a late delivery?
A customer gave you $20.00 to pay their $12.67 bill. How much change should they receive?

Transportation and Logistics Industry Questions

What kinds of long-haul equipment have you used?
How do you maintain good communication with dispatchers and schedulers?
How do you feel about a slip-seating setup?
Has anyone ever suspected you of falsifying your driver’s logs?
How do you stay focused when you’re on the road for long periods?

Delivery Driver Interview Questions and Answers

Are you a candidate?