Office Manager is a mid to senior level position that requires extensive administrative experience. You’ll want to hire someone organized, unflappable and authoritative with an impeccable personal brand. Your team will be relying on your Office Manager to make sound decisions in a pinch, perhaps under ambiguous circumstances. They may even tread into human resources territory, occasionally pitching in to coach, counsel, or discipline employees. These interview questions for office manager will assess both administrative and interpersonal skills.
This employee will be central to the smooth operation of your workplace, so learn as much as you can from these interviews. Ask interview questions that only someone with hands-on experience as an office manager would be able to answer. Ask “why” as a follow-up interview question for office administrators. Soft skills are crucial for this role so get a sense of how they would inspire their colleagues’ confidence, resolve conflicts. This person may also be tasked with building and managing their own team. If so, be sure to ask questions related to these office administrator duties.
Office Managers are responsible for overseeing the maintenance of office systems and work space, ensuring an efficient and productive work environment for your team. They work independently but occasionally consult with and support senior executives. They’re the keepers of the keys, the office supply cabinet, the taxi vouchers, the company credit card—every resource your employees need to do their jobs. They manage the G&A (general and administrative) budget. They’re also responsible for knowing company operational and administrative procedures inside and out and for sharing this knowledge with your team as needed.