CIM & Quality Executive Job at Moove Africa

October 28, 2022

Job Description


CIM & Quality Executive Job at Moove Africa – Moove is on a mission to redefine what large-scale rideshare leasing and vehicle ownership look like in Africa.

CIM & Quality Executive Job at Moove Africa

CIM & Quality Executive Job at Moove Africa

We are developing an innovative model to rapidly improve the availability of vehicles for on-demand ridesharing services across major metro cities while also creating sustainable jobs for drivers



We are recruiting to fill the position below:

Job Title: CIM & Quality Executive

Location: Lagos
Department: Operations

About the Role

  • We are looking for an experienced professional with strong business acumen and an entrepreneurial attitude to be the Compliance Insurance Maintenance (CIM) & Quality Executive, reporting to the Senior Manager, CIM & Quality, with a dotted line to the Regional Head of CIM & Quality.
  • As a proven result-driven person, the CIM & Quality Executive will be responsible for ensuring vehicle compliance, insurance, and maintenance requirements are in place per local market in order to keep Moove vehicles moving safely.
  • The ideal candidate will have good knowledge of fleet operations and maintenance requirements as well as relevant experience working with a Fleet Management System and the supporting fleet compliance systems.
  • The CIM & Quality Executive will be prepared to be fully accountable for the safe & efficient operation of our fleet in full compliance with existing legislation, agreed policy, procedure, practice, and documentation.
  • In this role, you will dig deep into understanding the technical and administrative rules and regulations regarding fleet management.
  • If you have a technical background in fleet operations and you want to strengthen your leadership skills and take your career to the next level in a supportive environment and with a company devoted to training successful team members, this is the role for you!

The Opportunity



  • We are looking for a CIM & Quality Executive, to assist in enhancing and supporting the compliance requirements of our Fleet in a local market, ensuring that our Fleet is utilized; managed, and maintained in a manner that is above industry standards.
  • The ideal candidate for the role will be someone who has a growing interest to be a fleet telematics expert and who has a good understanding of industry legislative and compliance regulations.
  • They will also have excellent communication, organization; multitasking, and technical skills.

Read Also: Executive Assistant interview questions and answers

What You’ll be Doing

  • Assist in claims management.
  • Analyze risks associated with policies.
  • Assist in implementing Insurance, maintenance, and quality procedures.
  • Support with regular inspections of the facilities to detect and resolve problems.
  • Ensure all department workers adhere to the safety policies and procedures.
  • Ensure adherence to health and safety guidelines as well as legal obligations.
  • Inspect final output and compare properties to requirements.
  • Keep accurate documentation and perform statistical analysis.
  • Solicit feedback from customers to assess whether their requirements are met.
  • Be on the lookout for opportunities for improvement and develop new efficient procedures.
  • Track the progress of the roll-out of fleet in the market in terms of telematics fitment, swag, and overall vehicle readiness for hand over to client
  • Ensure that all systems are fully updated with vehicle information and details including but not limited to internal VMS Telematics systems and Uber systems
  • Communicate with team members and managers both verbally and written on the progress of Fleet rollout.
  • Utilize Google Docs and Sheets in many areas of your work with ease.
  • Be service-oriented with a positive attitude, interest in learning, technically savvy, and flexible.
  • Ensure that all permits are appropriately actioned on all vehicles and renewed as required in the respective markets.
  • Ensure that all regulatory and traffic infringements are assigned to the respective drivers.
  • Follow Up daily on cars that are in repair.
  • Ensure that vehicles are inspected and serviced in accordance with OEM and Moove policies
  • Ensure that all traffic fines and other driver-related infringements are assigned to the drivers or appropriately deducted
  • Daily, weekly, and monthly management reporting
  • Adhoc tasks, assignments, investigations, and solutions as required by Management.

Read Also: Sales / Onboarding Executive Job at Moove Africa

Requirements
What You will need for this position:

  • Bachelor’s Degree in Mechanical Engineering or a similar field is preferred and experience as an (Automobile) Service Advisor
  • Good understanding of insurance management, requirements, and dynamic
  • Superior verbal and written communication skills.
  • Ability to multitask, meet deadlines, as well as take on additional responsibilities as assigned.
  • Technically savvy: Google Suites and databases
  • Strong business writing and speaking skills
  • Self-starter, ability to work independently and manage priorities effectively
  • Attention to Detail.

KPIs that will be measured after you start:

  • Claims acceptance %
  • Total Loss claims % and TAT
  • Vehicle in NPA state during accidents
  • TAT for vehicle servicing
  • Tracking vehicle aging and service history
  • Finding OES parts solutions in case of a parts shortage

Who You’ll Be Working with:

  • Directly reporting to the Senior Manager, CIM & Quality, and closely working with our Regional Head of CIM & Quality.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online