ICT Manager Job at HRbreakoutRoom – HRbreakoutRoom, a human resource, recruiting and consulting firm.
ICT Manager Job at HRbreakoutRoom
Currently recruiting suitable candidates to fill the position below:
Job Title: ICT Manager Job
Location: Abuja (FCT)
Employment Type: Full-time
Industry: Renewable Energy
The ICT manager will ensure the smooth operation of the ICT department in alignment with the business objectives of the organisation
The ICT manager will plan, direct, coordinate and design ICT-related activities, as well as provide administrative direction and support for daily operational activities of the ICT department.
Lead large IT projects, including the design and deployment of new services
Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
Help define IT infrastructure strategy, architecture, and processes
Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
Assess vendors and develop test strategies for new hardware and software
Troubleshoot hardware and software issues related to internal IT
Day to day management of theICTorganization of the utility, as well as support and improve the manual operations in the system.
Integrate all software and platform according to the company’s needs and growth plans
Ensure data compliance across all company platforms
Manage the Customer Care department to utilize and better perform their service with Technological improvement
Work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions.
Ensure financial controls and processes forICTare established which can be independently audited.
Ensure coordination with the following Shared Service functions contained within the utility’s umbrella organisation.
Continue to prepare theICTgroup for the Ring Fencing initiative currently in progress at the utility.
Manage company’s website
Comprehensive knowledge of information and communication Technology (ICT)
Manage both business and operationalICTfunctions
Integrate allICTplatforms for the company’s reporting and monitoring
Manage and Build an internal CRM for customer service team to manage their day to day operations.
Bachelor’s Degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
2 – 5 years of experience working in IT operations
Experience leading andmanaginglarge IT projects and rolling out IT infrastructures across various technologies
Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
Strong critical thinking and decision-making skills
Excellent project management skills and strong ability to prioritise
Firm grasp on IT infrastructure and operations best practices.