Senior Medical Assistant Job at IOM – The International Organisation for Migration (IOM) – Established in 1951, IOM is the leading inter-governmental organisation in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Senior Medical Assistant Job at IOM
We are recruiting to fill the position below:
Job Title: Senior Medical Assistant Job at IOM
SVN No.: SVN2022.13 Location: Lagos
Organisational Unit: Migration Health Assessment Center
IOM Classification: G6
Type of Appointment: Special Short-Term (SST) 6 months with possibility of extension
Estimated Start Date: As soon as possible
Under the overall supervision of the Chief of Mission (CoM) and Chief Migration Health Officer (CMHO) and the direct supervision of the Migration Health Officer, the successful candidate will be responsible for the carrying out the following duties and responsibilities in relation to the Migration Health Assessment Centre (MHAC) in Lagos, Nigeria.:
Core Functions / Responsibilities
Organise the Medical Assistants Roster and assign various duties in the unit as well as actively participate in day-to-day scheduling and Data Processing.
Develop and keep up to date MHAC’s Standard Operating Procedures (SOP’s).
Supervise and train Medical Assistants in compliance to the MHAC Medical Assistants’ SOPs.
Assist in analysis of various tools pertaining to migrant flow and satisfaction in MHAC – including active monitoring of scheduling trends.
Prepare medical forms, laboratory labels, serology code books, chest x-ray labels and daily scheduling of MHD health assessments.
Ensure that reception area is well organised and presentable at all times.
Provide accurate information and answers to telephone and/or walk-in queries from applicants regarding their schedules and direct as required.
Assist in improving the integrity of customer care work by proposing key fraud prevention measures.
Receive all completed medical deferrals/furtherance, x-rays, and other documents from MHD, update the reception of the same in the database and forward to the migration health physician for clearance.
Oversee the completion of medical forms, DNA packages and other medical documents and ensure they are transmitted to relevant partners, either by electronic means or by courier services. Verify that correct contacts and physical address are used whenever documents are transmitted by courier services and ensure to inform the receiving party of the parcel tracking number electronically.
Updating MHD information on the country MHD Website.
Prepare and submit monthly statistics on Health Assessments performed by MHD.
Prepare correspondence to respond to queries in respect to relevant matters of the MHAC. File incoming/outgoing letters, reports, memoranda, emails faxes as well as IOM documents and forms related to IOM medical issues.
Prepare purchase request forms for procurement of equipment and working materials for MHD.
Data management follow-up including the creation of queries to retrieve information from the database and responding to various follow-up needs.
Participate in mobile health assessment missions in the Region to provide IT/Database support. 17. Provide Database/data processing support to the Region and other MHD locations as needs arise.
Suggest improvements to strengthen internal control mechanisms; provide inputs for new procedures to complement and/or adapt existing instructions in an effort to achieve streamlining efficiencies.
Perform such other duties as may be assigned.
University Degree in Computer Science, Information Technology / Management, Social Sciences, Statistics, or related field with at least four years of relevant working experience.
Experience in managing large dynamic teams, with a customer service, IT, or administrative background.
Certificate in IT/Data entry is an advantage.
High computer literacy in Windows and MS Office is mandatory, knowledge of web page design would be an asset.
In-depth use of MS office applications, data collection and analysis.
Knowledge of medical terminology, as well as previous secretarial and archival experience, an added advantage; and,
Previous working experience with NGOs or international organisations is an added advantage.
Fluency in English (oral and written) required, working knowledge of the local language.
The incumbent is expected to demonstrate the following competencies:
Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organisational principles/rules and standards of conduct.
Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
In order for the applications to be considered valid, IOM only accepts applications with a cover letter not more than one page specifying the motivation for application, addressed to Human Resources, International Organisation for Migration (IOM) and with a subject line SVN2022.13. Senior Medical Assistant, Lagos.
All applications should include a functional email address, mobile numbers, and detailed curriculum vitae (CV).
This position is open only to Nigerian National applicants and only shortlisted candidates will be contacted.
Only candidates residing in the country of the duty station and within commuting distance of the duty station will be considered.
Appointment will be subject to certification that the candidate is medically fit for appointment, confirmation of all documents, and security clearances.
Women with the above qualifications are encouraged to apply.