Senior Trainer Job

March 24, 2022

Job Description


Senior Trainer Job – Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world’s best-known gaming brands and now looking for talent like you to join us in our Evolution!

Senior Trainer Job

Senior Trainer Job

Job Description





Summary

The Senior Trainer responsible, flexible and open-minded person who will ensure qualitative and efficient functionality of Evolution Academy Trainers.

Senior Trainer Job Responsibilities

  • Lead and develop current Trainers
  • Work with Statistical data and provide different kind of reports
  • Coordinate, develop and contribute to projects in Evolution Academy,
  • Create trainers work schedule and monitor their job.
  • Maintain high results by analyzing and resolving quality and service issues, identify trends and recommending system improvements.
  • Drive team results to meet EA KPI targets
  • To prepare and update the training material/sessions and take full responsibility.
  • Inform the correct people, and the Head of Department, about any software or hardware issues.
  • Ensure the correct skills of each game are taught to the trainees.
  • Assist in the continuing development of the training and recruitment program.
  • Always be acquainted with all changes in procedures and assess and report the impact of such changes on the Training program to your manager.
  • Report to your manager about sickness and/or changes in the schedule.
  • Attend meetings, re-trainings and improve the quality of work whenever necessary.
  • Take responsibility to finish duties in and outside of working hours.
  • Report any failure by a team member to meet the company standards, to follow procedures or the legal requirements.
  • Ensure all procedural, legal and disciplinary procedures are followed by the trainees.
  • Follow any reasonable request made by the company that meets the needs of the business.

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Qualifications

Qualification Requirements and Competencies

  • Minimum of 6 months as a Trainer with Evolution
  • Good leadership and collaboration skills
  • Analytical and result-oriented personality
  • God time management and organizational skills
  • Experience in working with projects, process optimization
  • Knowledge of computer programs such as Microsoft office
  • Excellent communication and presentation skills
  • Knowledge of all game types offered
  • Ability to act as a role model in professional appearance in a business environment

Additional Information

This position is an excellent opportunity to join the fast-growing Evolution team. We also offer:

  • Competitive Salary
  • Paid Time Off
  • Paid Holidays
  • Employee Referral Program
  • Medical, Dental & Vision Insurance Plans
  • Company Paid Life and AD&D Insurance
  • Commuter Flexible Spending Account (FSA)
  • Nationwide Employee Discount Program
  • Full Training & Growth Opportunities
  • Professional and personal development – for the right person there is opportunity for the role to grow in responsibility

All your information will be kept confidential according to EEO guidelines.

Evolution Gaming