Senior Trainer Job
Job Description
Senior Trainer Job – Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world’s best-known gaming brands and now looking for talent like you to join us in our Evolution!
Senior Trainer Job
Job Description
Summary
The Senior Trainer responsible, flexible and open-minded person who will ensure qualitative and efficient functionality of Evolution Academy Trainers.
Senior Trainer Job Responsibilities
- Lead and develop current Trainers
- Work with Statistical data and provide different kind of reports
- Coordinate, develop and contribute to projects in Evolution Academy,
- Create trainers work schedule and monitor their job.
- Maintain high results by analyzing and resolving quality and service issues, identify trends and recommending system improvements.
- Drive team results to meet EA KPI targets
- To prepare and update the training material/sessions and take full responsibility.
- Inform the correct people, and the Head of Department, about any software or hardware issues.
- Ensure the correct skills of each game are taught to the trainees.
- Assist in the continuing development of the training and recruitment program.
- Always be acquainted with all changes in procedures and assess and report the impact of such changes on the Training program to your manager.
- Report to your manager about sickness and/or changes in the schedule.
- Attend meetings, re-trainings and improve the quality of work whenever necessary.
- Take responsibility to finish duties in and outside of working hours.
- Report any failure by a team member to meet the company standards, to follow procedures or the legal requirements.
- Ensure all procedural, legal and disciplinary procedures are followed by the trainees.
- Follow any reasonable request made by the company that meets the needs of the business.
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Qualifications
Qualification Requirements and Competencies
- Minimum of 6 months as a Trainer with Evolution
- Good leadership and collaboration skills
- Analytical and result-oriented personality
- God time management and organizational skills
- Experience in working with projects, process optimization
- Knowledge of computer programs such as Microsoft office
- Excellent communication and presentation skills
- Knowledge of all game types offered
- Ability to act as a role model in professional appearance in a business environment
Additional Information
This position is an excellent opportunity to join the fast-growing Evolution team. We also offer:
- Competitive Salary
- Paid Time Off
- Paid Holidays
- Employee Referral Program
- Medical, Dental & Vision Insurance Plans
- Company Paid Life and AD&D Insurance
- Commuter Flexible Spending Account (FSA)
- Nationwide Employee Discount Program
- Full Training & Growth Opportunities
- Professional and personal development – for the right person there is opportunity for the role to grow in responsibility
All your information will be kept confidential according to EEO guidelines.
